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Condition Details: Hardcover in DJ in Very Good Condition
Be Our Guest: Perfecting the Art of Customer Service by Walt Disney Company HCDJ VERY GOOD is backordered and will ship as soon as it is back in stock.
Hardcover in DJ in Very Good Condition
Reveals the behind-the-scenes strategies, principles, and processes of the Disney approach to exceptional customer service, which emphasizes the best ways to provide quality service to one's customers.
